Terms and conditions

Last modified: November 15, 2023

Effective Date: 05/05/2025
Contact Email: connect@pawncrm.com

1. Acceptance of Terms

By accessing or using PawnCRM (“we,” “us,” “our,” or the “Service”), you (“User,” “you,” or “your”) agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, do not use our services.

2. Description of Service

PawnCRM is a Customer Relationship Management (CRM) platform designed to help businesses manage their clients, leads, and internal processes. Features may include contact management, lead tracking, task automation, email integrations, and analytics.

3. Account Registration

To use certain features, you must create an account. You agree to:

  • Provide accurate, complete, and current information
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account for any violation of these terms.

4. User Responsibilities

You agree not to:

  • Use PawnCRM for any unlawful purpose
  • Attempt to hack, overload, or reverse-engineer our platform
  • Transmit harmful code or malware
  • Infringe on intellectual property rights
  • Use our platform to send spam or unsolicited messages

5. Intellectual Property

All content, trademarks, logos, and software related to PawnCRM are owned by or licensed to us. You may not copy, modify, distribute, or reproduce any part of our service without prior written permission.

6. Subscription & Payments

  • All fees are charged in advance and are non-refundable unless otherwise stated.
  • We may change pricing plans with prior notice.
  • Non-payment may result in account suspension or termination.

7. Service Availability

We strive to maintain 99.9% uptime. However, we are not liable for service interruptions due to maintenance, outages, or issues beyond our control.

8. Termination

You may cancel your account at any time. We may suspend or terminate your account without notice for:

  • Violating these terms
  • Non-payment
  • Activity that risks security or legal liability

9. Limitation of Liability

To the maximum extent permitted by law, PawnCRM is not liable for:

  • Indirect, incidental, or consequential damages
  • Data loss, unauthorized access, or security breaches
  • Loss of profits or business interruption

Use of the platform is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless PawnCRM, its affiliates, employees, and partners from any claims, losses, liabilities, and expenses arising out of your use of the service or violation of these terms.

11. Governing Law

These Terms and any dispute arising from or related to your use of PawnCRM shall be governed by and construed in accordance with applicable international laws, as well as the local laws of the jurisdiction in which the user resides, without regard to conflict of law principles.

By using PawnCRM, you agree that any legal action or proceeding shall be brought in a competent court of jurisdiction, and you consent to the jurisdiction and venue of such courts. Where applicable, you also agree to comply with local data protection, consumer protection, and commercial regulations relevant to your use of the service.

12. Modifications to Terms

We may update these Terms at any time. Continued use of the service after changes means you accept the new Terms. Major changes will be communicated via email or dashboard notification.

13. Contact

For any questions about these Terms, please contact us at:
📧 connect@pawncrm.com

Our services

Acceptance of Terms: These Terms and Conditions (“Terms”) govern your use of the WordPress themes and related services (“Services”) provided by (“Company”). By accessing or using our Services, you agree to comply with and be bound by these Terms.

License: Company grants you a non-exclusive, non-transferable, revocable license to use the themes for your personal or commercial websites, subject to the limitations specified in these Terms.

Updates: You are entitled to receive updates for purchased themes for one year from the date of purchase. After that period, you may renew your license for continued access to updates.

Property rights

Ownership: All themes, content, and materials provided by the Company are protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any part of our themes or materials without our explicit written consent.

Pricing: Prices for our themes are subject to change without notice. The Company reserves the right to modify or discontinue themes or services at any time without liability.

Payment: All payments are processed securely through a third-party payment processor. You agree to provide accurate and complete payment information and authorize us to charge your payment method for all purchases made through our Services.

Prohibited activities

Unauthorized Use: You may not use our themes or Services for any unlawful or prohibited purpose, including but not limited to distributing malware, engaging in hacking, or violating any applicable laws.

Reverse Engineering: You may not decompile, reverse engineer, or attempt to obtain the source code of any theme or software provided by the Company.

Services management

Support: The Company provides support for its themes as described in the Support and Updates policy. Support inquiries should be directed through our designated support channels.

Termination: The Company reserves the right to terminate or suspend your access to our Services at its discretion, without notice, for any violation of these Terms.

Changes to Terms: The Company may update these Terms from time to time. It is your responsibility to review the Terms periodically. Your continued use of the Services after any changes to these Terms constitutes acceptance of those changes.

Contact information

If you have any questions or concerns about these Terms and Conditions, please contact us.

By using our Services, you agree to abide by these Terms and Conditions, as well as our Privacy Policy, which is incorporated herein by reference.