How to Use the Task Manager in PawnCRM

PawnCRM task manager kanban board screenshot

PawnCRM’s Task Manager helps your team stay organized with a visual Kanban board. Create tasks, assign team members, track progress, and collaborate with comments — all within your CRM workflow.

Task Manager Kanban Board in PawnCRM
Task Manager Kanban Board in PawnCRM

Kanban Board Overview

The Task Manager uses a Kanban-style board with four columns: Task Ready, In Progress, Needs Review, and Done.

Each task card displays the task title, tag (color-coded by category), assigned team members with avatar icons, and counts for comments and attachments.

A progress sidebar on the right shows real-time progress bars for each status column, giving you an instant overview of your team’s workload.

Kanban board with task cards and progress tracking
Kanban board with task cards and progress tracking

Creating Tasks

Click the “Add a card” button at the bottom of any column to create a new task.

A text input appears where you can type the task title, then click “Create” to add it to the board.

New tasks are automatically assigned to the column where you created them.

Tags can be assigned to categorize tasks by department or type (Design, Sales, Marketing, Finance, etc.).

Creating a new task in the Task Ready column
Creating a new task in the Task Ready column

Task Details and Collaboration

Click any task card to open the full task detail modal.

The modal provides a two-column layout: task details on the left and a comments panel on the right.

  • Task title and category tag
  • Description field for detailed task information
  • Assigned team members with avatars and names
  • Due date with visual indicator
  • Comments section for team collaboration
  • File attachments support (up to 5 images)
Task detail modal with assignments and comments
Task detail modal with assignments and comments

Moving Tasks Between Columns

Drag and drop task cards between columns to update their status.

Moving a task from “Task Ready” to “In Progress” automatically updates the progress bars in the sidebar.

You can also change a task’s status from within the task detail modal using the status dropdown.

The progress sidebar updates in real-time as tasks move through your workflow.

Task highlighted for drag-and-drop between columns
Task highlighted for drag-and-drop between columns

Tracking Progress

  • Progress bars show the ratio of tasks in each status column
  • Recent Activity feed displays the latest task updates with timestamps
  • Activity icons are color-coded by status (blue for ready, orange for in progress, yellow for review, green for done)
  • Filter tasks by team member using the Members button
  • Use tags to organize tasks by department, project, or priority

PawnCRM’s Task Manager transforms how your team handles work. The visual Kanban board makes it easy to see what everyone is working on, while the detail modal ensures nothing falls through the cracks. Combined with real-time progress tracking and team collaboration features, it keeps your entire workflow organized and transparent.


Related Articles

Continue exploring PawnCRM with these guides:

Saad Moazzan Imran is the Content Manager at PawnCRM, where he creates in-depth guides, tutorials, and resources to help businesses get the most out of their CRM. With a passion for making complex software simple, Saad covers everything from contact management and campaign automation to integrations and team collaboration.